Spark Info FAQ

An FAQ section can be used to quickly answer common questions.

We offer financial counseling services through webinars, individual consultations, and video downloads. Our services cover a range of topics, including budgeting, debt management, investment strategies, retirement planning, and more.

We accept various payment methods, including credit cards, debit cards, and online payment systems. All payments are processed securely in Canadian Dollars (CAD).

You can book an individual consultation through our website by selecting a convenient time from our available slots and completing the payment process. Once booked, you will receive a confirmation email with all the details.

While our services are designed with Canadian regulations and standards in mind, we welcome clients from around the world. However, some financial advice may be specific to Canadian laws and regulations.

Please see details on our Terms and Conditions and Refund Policy.

Yes, our webinars are interactive, and participants can ask questions during the Q&A session at the end of each webinar.

You can register for our webinars by visiting the Packages section on our website, selecting the webinar you are interested in, and completing the registration and payment process.

Cancellations made within at least 24 hours' notice are eligible for a full refund. Cancellations made within less than 24 hours' notice will not be refunded.

During an individual consultation, you will receive personalized financial advice tailored to your specific needs and goals. Our experts will work with you to create a comprehensive financial plan.

Individual consultation sessions typically last for one hour, but the duration can be adjusted based on your specific needs.

After purchasing a video download, you will receive a link to access the video file. You can watch it at your convenience on your preferred device.

All sales of recorded lessons and video programs are final. However, if you encounter any issues with the file, such as defects or corruption, please contact us within 7 days for a replacement.

Our video downloads cover a wide range of financial topics, including budgeting, debt management, investment strategies, retirement planning, and more. Each video is designed to provide in-depth knowledge and practical tips.

Yes, we offer group sessions and corporate workshops tailored to the needs of organizations. Please contact us for more information and to discuss your specific requirements.

You can contact our support team via email at consult@getspark.info or by filling out the contact form on our website. We are here to assist you with any questions or concerns you may have.